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 Watch Video Presentation!
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 Security
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| About CTM eContracts - Software Information
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Legal:
Warning: This computer program is protected by copyright law. Unauthorized reproduction or distribution of this program, or any portion of it, may result in civil
and criminal penalties, and will be prosecuted to the maximum extent possible under the law.
Copyright © 2005-2024 CTM Software Corp. All rights reserved. Patents Pending
Supported Browsers:
 Google Chrome 6.0.0
Mozilla Firefox 3.6.6
Microsoft Internet Explorer (IE) 10 or higher
Safari
Screen Resolution:
CTM eContracts was designed for screens set at a resolution of at least 800x600.
Security - CTM eContracts is a Secure Site:
SSL Certificates: True BusinessID
True BusinessID™ from GeoTrust® is the ultimate online security and trust solution delivering both 128-bit SSL security and the True Site™ trust mark providing third-party website identity validation.
The presence of SSL means you can rest assured that communications (e.g. credit card numbers) between your browser and this site's web servers are private and secure when the SSL session is activated.
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Datacenter - System Architecture:
CTM eContracts Datacenter (DC1): which has state-of-the-art equipment with multiple diverse fiber conduits including one Gigabit link and two OC3's.
Main Data Servers and 3 Stand-by Backup Servers, which are monitored 24x7 by an advanced alert system. We are instantly notified of problems and respond immediately to ensure you the highest service possible.
These stand-by back up servers are strategically placed in different locations around the country to avoid system down time.
Down-Time (Emergency):
IMPORTANT:
With this redundant system architecture, users will always have access to the software.
We care for our customers, and if there are any service issues, you can trust that we will do everything in our power to bring the service back online.
Maintenance Down-Time:
We conduct maintenance on our servers on a periodic basis to update the software.
CTM usually schedules maintenance between the hours of 12:30am and 4:00am MST.
Software Upgrades-Updates:
CTM Software is consistently upgrading the platform and adding new features and enhancements.
Your Data:
CTM Software is committed to maintaining your data confidentiality. Please refer to our privacy policy found on the CTM home page.
BackUps:
Your data is safe as we conduct hourly, daily and weekly backups.
Popup Blockers:
In order to use CTM eContracts you must be able to open new windows.
PopUp Blocker software will stop the system from working unless it is configured properly.
If you have this type of software installed on your computer you may experience blank/white screens or other screen related issues.
Therefore, please configure your PopUp Blocker software to allow popups from www.ctmsoftware.com, if your software is not configurable, disable this software before logging in.
PopUp Blockers can be included in Personal Firewalls, Internet Security software, or can be stand-alone software.
Enabling JavaScript:
You must have scripting enabled to use this application.
With Internet Explorer open, select Internet Options from the Tools menu.
Select the Security tab at the top of the window.
Click the Custom Level button.
Scroll down to the Scripting section.
Verify that "Enable" is selected on "Active Scripting".
Enabling Cookies:
You MUST have cookies enabled to use this application.
Enabling Cookies in Internet Explorer 6 with Internet Explorer open, select Internet Options from the Tools menu.
Select the Privacy tab at the top of the window.
Set the slider to the "Medium" or "Medium High" settings.
If there is no slider, click the "Advanced..." button and uncheck "Override automatic cookie handling", hit OK, and then adjust the slider.
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